PRIVACY AND COOKIES POLICY
We collect certain basic information about you when you visit our website. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with it.
We may amend our policy to reflect changes to our business, website or to data protection law or legislation. We therefore ask you revisit this policy on a regular basis to ensure you are familiar with its terms.
This policy only applies to our website; if you follow a link out of our site or leave our site in some other way, this policy will no longer apply.
The policy sets out (1) who we are and describes (2) the information we collect (3) what we do with it (4) how you can find out more.
Who we are
This website is provided by Metnor. More information about Metnor may be found by Contacting Us.
For our address details, please see our contact us pages. We are a registered Company in England and Wales xxxxxx.
The information we collect
We collect information from you:
- when you complete our on-line forms
- by means of ’cookies’ when you use our site, and
- in the form of ’traffic data’.
Cookies are small text files that are stored on your computer’s hard drive by websites you visit to enable the site to ’remember’ who you are. In general, cookies are only visible to the site that serves them, not to other websites. ‘Serves’ means places on your computer’s hard drive.
The Cookies we use
We use the cookies on this website to help you navigate our website efficiently, perform certain functions and to collect site statistics. These cookies do not store any personal information that would, on its own, allow us to identify individual users of this service without your permission.
We use a number of suppliers (3rd Party) who also set cookies this websites on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see the information in the tables provided below.
Please be aware that restricting cookies may impact on the functionality of this website and could mean that key features do not work properly. We strongly recommend allowing cookies from this website so that we can provide you with a full service.
To help you make an informed decision, we have categorised the cookies used on this site into two categories;
- Necessary cookies – these cookies are fundamental to ensure the site works correctly.
- Optional cookies – These cookies could help us track how you use the website so that we can improve the information and experience provided to you. They may also provide additional features by 3rd party providers to allow you to socially share content or comment on this website.
The cookies used on this site are explained in the tables below.
|Provider||Description / Purpose|
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
We do not use ’spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities.
We keep a record of traffic data which is logged automatically by the server. This includes your IP address, the website address you visited before ours, the website address you visit after leaving our site and which pages you visit on our site. We do not store or analyse this traffic data in a way that identifies any individual. We also use Google Analytics for site statistics – see 'Cookies’ above for details of how this works.
What we do with your information
How we use it
We use your information to provide you with relevant support, information or other content and services that you request.
We will keep you on our mailing lists until you ask us not to contact you further. See Finding out more below for details of how to opt-out of mailings from us.
When we share it
We may disclose your information to third parties in certain circumstances:
- Suppliers who process information on our behalf, such as our IT service providers. They will have incidental access to your information but will be obliged to act only on our instructions and to keep your information secure.
- We may disclose your information to law enforcement or regulatory bodies if required to do so by them.
- We may also disclose your information to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
Your information will not be disclosed to or shared with any third party except as specified above.
How we keep it secure
Only authorised personnel and contractors have access to your information. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
Transfers outside Europe
Data protection legislation is harmonised throughout the European Economic Area (EEA), which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA.
Because of the way the Internet works, it is possible that the information you provide to us could be routed via countries outside the EEA. However this is not considered a ‘transfer’ under data protection legislation and unless you are from outside the EEA, we will not transfer any information we collect from you outside the EEA without your permission or as permitted by law.
Further information about data protection issues including the online Register of Data Controllers can be found at http://www.ico.gov.uk
Finding out more
You can ask us to stop sending you material at any time by writing to the address on the Contact Us page or by any other contact methods such as telephone or letter. Please specify what you wish us to do clearly.
Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s website.